Shipping and Refund Policy
Our shipping, turn around time and refund policies are as follows:
We ship through USPS within the United States. At this time we do not ship internationally. Depending on the weight of your order, it will go either First Class (under 1 pound) or Priority mail (over 1 pound).
Turn around time varies but will be stated in the description of the item.
General TAT:
- Digital downloads: As soon as payment has cleared
- RTS: Within 2-4 business days
- Made to Order: varies greatly. Can be 2-9 weeks.
- Custom order: varies greatly. Can be 2-9 weeks.
Refunds: This policy aligns with our Etsy policy on refunds.
- No refunds on digital downloads
- I do not accept exchanges on items so please order the correct size based on sizing information given.
- I will accept cancellations within 24 hours of purchase
- Returns can vary. If you would like to return something please contact me within 3 days of delivery and ship the item(s) back within 14 days of delivery.
- Items must be returned in new, unused condition to receive a refund. Items not received in new, unused condition may not receive a full refund or a refund at all.
- Unauthorized returns will not be accepted and will be returned to you.
- Items ineligible for return:
- digital downloads
- custom or personalized orders
- sale items
- intimate items (such as bralettes)